Policies
Return, Exchange & Refund Policy
Last updated: 19 October 2026
Because we sell at wholesale prices, returns are accepted only in the cases below.
Eligible
- Manufacturing defect (e.g. stitching, fabric fault, print defect)
- Wrong product, size or colour delivered
- Missing pieces or damaged in transit
How to raise a request
Contact us on WhatsApp or email within 7 days of delivery with your order number, photos and a continuous unboxing video (from sealed parcel to opened). Items must be unused, unwashed and with tags.
Not eligible
- Change of mind, size or colour preference, or slow sales
- Slight colour variation or wash effects
- Items used, washed, altered or printed on
Resolution
Approved requests are resolved by replacement. If a replacement is unavailable, we refund the value of the affected pieces.
Refund timelines
Refunds are made to the original payment method via Razorpay within 5–7 working days of approval. Bank processing may take a few additional days.